Silver Oak Casino Review
Silver Oak is a US-friendly casino that contains a large variety of popular RTG casino games. The casino website features a dark red theme with an appealing silver font and an intuitive user interface.
When players visit this online casino, they will see that the site is easily accessible and that it does not take long to find good games. The navigation is quite straightforward. On top of that, it’s very easy to review the terms and conditions, banking methods, game categories, promotions, along with other essential details
However, to download the casino software, users have to first register. Although, anyone can access the instant-play mode from their browser. The casino displays the latest jackpots and their sizes, along with the latest winners, which is a good addition. Currently, the total jackpot pool is nearing $385,000, which means you have the chance to trigger some large progressive jackpots. Additionally, the casino also displays important security information like a CDS certificate for fair gaming, a detailed terms and conditions section, and a clear FAQ section for any questions users might have.
In terms of games, the casino has 220 titles from the respected RTG software provider. If you register, you can try the games for free before making a deposit with real funds. Moreover, the flash-powered casino has a user-friendly interface and great functionality. It seems that the site has fast response and loading times.
Overall, the casino features a pleasing design and a simple user interface. Furthermore, it looks like the casino is safe for players, but we will inspect their reputation next.
Is Silver Oak a reliable casino site? To put it simply, Silver Oak is part of the Ace Revenue Group, and it has been online for a whole decade. Since it’s not a new casino, it has had time to build up a decent reputation.
As mentioned, the casino has a license from the jurisdiction of Costa Rica. We looked over its T&Cs along with other information on the website and didn’t find anything that appears to be problematic. Although, some review portals have pointed out that payments are slower than usual at this casino. Namely, there were some complaints claiming payouts can take up to a month.
Regarding user complaints, we saw that payouts are indeed a little slow. However, it seems that the casino solved those issues in a timely manner. You should keep in mind that the casino is not always to blame in such cases. Payout times are usually slow for US players, and the slow withdrawal times might simply be due to technical errors of the banking method. Also, users might have included the wrong information in their withdrawal requests.
Several watchdog portals have noticed that the casino has tried hard to fix these payment issues and solve a lot of complaints related to them. This is a good thing since it means the casino staff is responsive and wants to help its members. According to online comments from individual players, many of them are satisfied with the bonus offers at this casino, game choice, and most other features. Overall, we believe this casino is a reliable choice, but you shouldn’t expect to get your money as soon as you win.
Software and Games
As stated previously, RTG is a well-known and respected provider of casino games. There are 220 games at this casino, and the majority of them are slots. There are around 170 slots, along with 15 table games, 16 video poker games, and 16 specialty titles. The games appear to be carefully chosen, and some of the titles are among the most popular ones online. In addition, we tested the functionality of the flash-powered casino and found that the graphics run smoothly and that the gameplay is smooth for all game types.
If you are a fan of slots, you have probably heard that RTG makes some games with great themes and various gaming options. Titles like Pig Winner and Naughty or Nice III feature some fun animations and game symbols, along with interesting bonus rounds. Moreover, the instant-play casino has some basic game categories that you can choose to filter out specific games. However, we would have preferred to have seen a category with all the progressive slots, as it would be easier to find them.
For a classic table game experience, RTG has some exciting variants of Blackjack, Pontoon, Super 21, and more. The good thing about table games by this provider is that they offer some of the highest RTP rates online, plus, they have great graphics. Games like Baccarat are fast paced and feature a clear table design that will not distract the player. Moreover, video poker fans will be pleased with the choices in this casino. Unfortunately, the variety of video poker games is a bit lacking. However, there is a good number of popular titles like Loose Deuces, Joker Poker, Bonus Poker, and more. The video poker games may not have the best graphics compared to other providers, but they make up for it with fast gameplay and good payout rates.
As for some less-conventional games, the specialty category at this casino offers titles like Keno, Craps, Banana Jones, Treasure Tree, and Fish Catch. Roulette is also found in this category, and you can play RTG’s American and European versions.
Overall, the game choice and the quality at Silver Oak Casino deserves a high rating. Some games have large progressive jackpots and the slots look impressive and offer tons of entertainment options. Moreover, the table games will give you the classic Las Vegas experience. Additionally, the video poker and specialty sections also feature some fantastic gaming choices. However, the casino could improve the game categories and add some sections for progressive jackpot games. In addition, it would be useful if the free mode was available for non-members as well.
Like we’ve said before, the deposit methods at this casino are credit cards (MasterCard, Visa) and Neteller. If you want to use another method, the casino states you can ask the customer support whether the method is available.
On the other hand, players can withdraw their winnings with Neteller, Bank Wire, and Bank Checks. The maximum weekly withdrawal is $2,500, and the minimum is $100. The terms state that the payouts will be sent in up to 10 working days. However, as mentioned earlier, the waiting times could be longer. So you might be able to get faster withdrawal times if you use Bitcoin at the casino. The average payout times for Bitcoin are around 48 hours.
What are the bonuses like at this casino? For new members, the casino has quite a large bonus offer.
The first deposit bonus is 100% up to $1,000, and you can redeem the bonus code in the Cashier section. For each next deposit, the match bonus is the same, and you can get $10,000 in bonus funds in total if you make 10 deposits. The good thing about this offer is that there is a relatively low wagering requirement of 30x (bonus plus deposit). However, the requirement is 60x if you want to play table games or video poker. The maximum payout for this bonus is 10x.
Furthermore, a free spins or a free chip no-deposit bonus could be available when you register. Currently, there are three no-deposit offers, including a $25, $50, and $100 free-chip bonus. The wagering requirement for the no-deposit offer is the same as the welcome offer, but the maximum payout is $100.
In terms of other bonuses for existing players, the offer is quite exciting. Namely, there is a 270% Crewpon offer that comes with a free chip, a monthly $10,000 free-chip draw that anyone can enter after making 3 deposits, as well as 50% cashback bonuses. Additionally, there is a $777 re-deposit offer, a 200% happy-hour bonus (10–12 PM), and a 161% blackjack bonus.
Overall, if you are a player looking for a variety of promotions, there are a lot of good bonus offers at this casino.
When we looked over online complaints against the casino, we noticed that the customer service was quick to respond and resolve any issue. However, one thing that could be improved is the fact that the live chat option is unavailable to non-members.
Additionally, there is only one support team for this casino and Silver Oak sister casinos. Thus, it could take a little while to get a response from the team. As mentioned, the service is available 24/7, and you can contact them using live chat, telephone (toll-free), and e-mail. Sadly, non-members have to use e-mail to ask questions, and a response is guaranteed within 48 hours.
So what’s the verdict on playing at Silver Oak Casino? Overall, it seems that this casino and its sister sites have large bonus offers and a decent reputation.
The game choice at Silver Oak Casino is fantastic and offers tons of fun. On top of that, the software works without any issues whatsoever. However, we did notice some things about the casino that could be improved. Namely, the biggest issue is that the withdrawal times are longer than normal, but if you don’t mind that, this casino would be a great place to spend real money at. Finally, there are some large progressive jackpots, and the casino offers high RTPs across the board, which means you could finish your online gaming sessions with big prizes.