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Silversands Casino Review

Silversands Casino, sometimes written as Silver Sands, is a real-money gaming site that has been online for a long time. This online casino has been in business since 1999, so it has had a lot of time to develop its services and amass a broad playerbase. 

Overall Impression 

The site is quite popular for players from South Africa, but let’s take a look into everything it has to offer. Check out this review for a full rundown of this casino’s games, bonus offers, reputation, customer service, and more crucial details.

Is Silversands Casino Any Good? 

The first impression we had of this casino is that it looks quite neat due to its theme. The casino site and the virtual lobby use different shades of red, burgundy, and maroon. Plus, there are some elegant gold and white fonts. The background has an illustration of some cherries, and the logo is a roulette wheel with a palm tree in the center. 

However, the main page of the casino includes a lot of promotional information and animations that could distract the player. Plus, some of the design elements make it look a bit outdated. It’s not a huge issue, but new players may be looking for something a little more modern. 

Nevertheless, there is a lot of relevant information that can be found on the casino’s main page. This means that players will not have to spend a lot of time while choosing games and registering. Plus, the top of the page features the latest promotions, as well as the total jackpot pool. The total prize pool is currently worth over $3 million. Moreover, players can check out the size of each jackpot if they simply click on “Jackpots” underneath the welcome banner, which is very convenient.  

Casino Details

As mentioned, both mobile and desktop players can use Silversands in instant-play mode. When you select this mode in the browser app, the site will open up the virtual game lobby. This lobby offers a free-mode for users who haven’t signed up yet. This is useful if players are simply looking to test the available RTG titles. 

Furthermore, this site provides around 150 games by RTG, and it only takes a few seconds to load them. The selection is split into categories for each type, such as table games, slots, video poker, and specialty. Moreover, there is also a separate progressive jackpot category, which is a great addition since you will not have to spend time looking for progressive titles. 

Plus, to make things even easier, the game screen allows you to choose different playing filters for a particular category. For example, you can choose to display only slot games with floating symbols, bonus rounds, different numbers of reels (6, 5, 3), etc. It further adds to the simple functionality of the site and makes it extremely easy to start playing.

Overall, Silversands has an effective design and interface, but some improvements could be made to make it look more modern. Nevertheless, this doesn’t hinder the entertainment options nor the functionality of the casino. With around 150 titles and an intuitive platform, this site should offer a great experience and plenty of entertainment. However, is it safe to spend real funds here? 

Reputation 

As mentioned, this casino possesses a license from the Kahnawake Gaming Commission. Furthermore, this site has several safety certificates, like GLI, CDS, and TST. Plus, it uses SSL encryption to protect the sensitive data of players, and its games and RGN have a certificate from iTech Labs. These credentials ensure that the casino’s RTG software is fair and not rigged.

Is Silversands Casino Reliable?

We’ve checked out some watchdog portal reviews to inspect if there were any significant issues regarding Silversands, and we noticed that there was some confusion regarding the owners. 

It seems that the owners were once Virtual Group, which were involved in some suspicious practices. However, it appears that Silversands was not involved in those issues and that the casino ownership has changed. A few years ago, Paxson Marketing Ltd became the owner of this casino and its sister sites, and it looks like there were no major issues with this company. But the casino’s licensing information is a bit unclear since the Kahnawake Gaming Commission seems to regulate only the gaming conducted from and within the Kahnawake territory. However, there is not a huge number of reviews regarding this casino, so it seems that most portals believe this casino is safe. 

Furthermore, we’ve inspected some player complaints and found that there were two issues that this casino needs to fix. Namely, some players have complained that the customer support staff was not very effective and that the withdrawal times were a bit longer than average. Nevertheless, there’s proof that this casino pays out, but if you want to play for real funds here, pay close attention to the terms and conditions and general casino rules. 

Software and Games

Just like many RTG casinos, Silversands offers approximately 150 titles across all categories. Overall, the library consists of roughly 120 slots, 14 table games, 14 video poker titles, and 7 specialty games. Game Details and Provider

This is not a vast number of games, but the offer is certainly diverse, and it looks like there are plenty of fun titles and exciting ways to win. If you are unfamiliar with RealTime Gaming, this developer is a veteran in the industry because it was created back in the 1990s. Since then, RTG has gained an excellent reputation and has become a staple in the online gambling scene. Players can expect to get a large variety of game themes with pleasing graphics and pleasantly-paced gameplay. Plus, as we’ve mentioned before, this provider includes some rather large progressive jackpots.

Like we’ve said before, the virtual lobby of Silversands is incredibly simple to use, but we were also pleased with the functionality of their mobile casino and the downloadable desktop client. The platforms look the same, and we did not experience any gameplay issues. 

Most RTG fans already know that their games feature incredibly simple rules and options. And if anything is unclear, most of them come with useful “Help” pages that will usually show the payment methods and the game rules. Plus, Silversands has included a  “Tutorial” section with articles for most game types that will help a lot. Let’s inspect some of the games and their quality. 

Slot Games at Silversands

If you are a slots fan, you will have a lot of fun at this casino since there are over a hundred available titles. That means you will get various exciting game themes and ways to play. For example, some of the titles are Lucky 6, Builder Beaver, Cai Hong, Cash Bandits, Pig Winner, Cubee, and more. There are a lot of different types of slots such as classic, video, and progressive ones. RTG also has a popular offering of Real Series slots, which are special slot games with interactive stories and video clips, and this casino has them in their repertoire. 

Regarding the progressive slots, you can play three different titles, including Aztec’s Millions, Megasaur, and Spirit of the Inca. 

Table Games at Silversands

When it comes to table games, you can choose some filters that will let you play Caribbean or 21 games. There are two Caribbean poker games and eight 21 games. The 21 games are Blackjack, Pontoon, European Blackjack, Face Up 21, etc. There are four other table games, which include Pai Gow Poker, Baccarat, Tri Card Poker, and Three Card Rummy. 

In general, RTG’s 21 games have high RTP rates, and the percentages can be over 99.3% for some games. This means that the house edge is low at Silversands, so you will have high chances of winning big, compared to other casinos. 

Video Poker at Silversands

Video poker games also have high payout rates, and there are quite a few multi-hand options. Namely, you can choose to play each of the 14 titles with a single hand or with 3, 10, or 52 hands. The risk is higher with multiple hands, but you could win a lot more. Some of the titles include Bonus Deuces Wild, Joker Poker, Sevens Wild, Loose Deuces, etc. To access the multi-hand modes, you can simply select them in the virtual lobby.  

Specialty Games at Silversands 

Of course, every online casino needs to include a specialty section to offer some rarities or less common games. It’s a great addition if you need a break from classic casino games or if you are looking for some great games of chance. The specialty category at Silversands offers 7 different tiles, including Treasure Tree, Banana Jones, Fish Catch, Keno, Craps, and Roulette. There are two roulette versions here — European and American. 

In general, the game library of Silversands will please a large number of players. However, it might be most suitable for players who like a wide range of options instead of being limited to only a few games. There are no sportsbook or live dealer options though, but that’s common with RTG casinos, and Silversands would have to bring in another provider in order to make this possible. Nevertheless, most of the games in the selection have superb quality and some fantastic RTP rates. Plus, if you’re fishing for a big jackpot, there are more than enough options for those who want to get really lucky.

Banking 

This casino allows the following currencies: ZAR (South African Rand), USD, GBP, and EUR. It offers a few good choices for the deposit options, but it could add some additional withdrawal options.  

Namely, the deposit methods are Visa, MasterCard, Neteller, EcoPayz, Skrill, and Bank Wire. However, while the deposits are instantaneous, the casino does not list the limits, which is something that can be improved. The withdrawal methods are Bank Transfer, Skrill, and Visa. In general, this casino states that players need to wait around 2 working days for their payout request to be approved. After the requests are approved, players can get their winnings in up to 3 days, butas mentioned before, the process could take longer. 

Bonuses

Silversand Casino has a wide variety of bonus offers that you can check out below.

No-Deposit Offer

The current offer is $20 for any member who signs up, which is quite neat. The free bonus comes with a 60x wagering requirement, and the maximum payout is 2x or $40. 

Sign-Up Bonus

The current welcome offer is $1,000 in bonus funds for the first three deposits. Namely, the first deposit offer is a 100% match up to $400. The second bonus is 75% up to $400, and the last bonus is 50% up to $600. When you log in, you will get a coupon code that you can redeem in the Cashier section, and then you will get your bonus. The welcome offer comes with a wagering requirement of 60x, which is fairly high. 

Other Offers

If you are an existing player wishing to play with promotional offers, there are a few different bonuses that you can use to your advantage. Namely, there is a Monday cashback deposit bonus of 40%, meaning that you will receive that percentage back on all your deposits. Furthermore, If you sign up for the casino’s newsletter, you will receive weekly offers like match bonuses and free spins on Friday. For example, on Wednesdays, the current bonus is 130% up to $650. 

Additionally, the casino holds slots tournaments that are around 10 minutes long, and most of them have entry fees which are added to the total prize pool. The games for most of the tournaments are the Real Series slots, such as Texan Tycoon, Triple Twister, Naughty or Nice, etc. However, it looks like this casino doesn’t have a VIP rewards program, which might not suit some users. 

Support

As mentioned, the customer service team is available 24/7. The options for contacting them are email and live chat. Plus, the casino might even provide members with a toll-free phone number.

The casino’s live chat is supposedly available for non-members. However, we tried to contact them multiple times before registration, and they simply closed the chat windows. They responded quickly after we registered, though. Like we’ve said before, some reviews weren’t satisfied with the customer service, but our experience was satisfactory when we talked to their rep.

It’s unfortunate that the chat appears available to non-members when it actually isn’t, and that is something that the casino should change as soon as possible since it’s quite unprofessional. Nevertheless, the rep who talked to us gave us good responses and was fairly polite, albeit a little bit hasty. 

So Should You Play at Silversands?

Some final thoughts about this casino are that it has a great RTG library full of interesting games. As mentioned before, the library is suited for players of all types, and it is further improved with a quick and responsive platform. The loading times are quite fast, and the interface is intuitive, but the website design could be updated a little bit. 

Additionally, there are some good bonus options and progressive jackpots that could pay out quite a bit. On the other hand, it would be better if the customer service was available to non-members, and we also believe the casino should obtain a better license. 

Nevertheless, Silversands seems like a secure gaming site that offers a rich variety of choices, so definitely visit it and check out some of their games!