Royal Ace Sister Casinos, Casino and Hotel Review

Royal Ace Casino Review

With around 150 games and a stylish gold/purple theme, Royal Ace seems to be a decent US-friendly gaming site. But is it a safe casino and are their games any good now? Our full review will inspect the reputation, banking options, game quality, security features, and other important information regarding Royal Ace Casino, so check this article out before you play.

Overall Impression

With around 150 games and a stylish gold/purple theme, Royal Ace seems to be a decent US-friendly gaming site. But is it a safe casino and are their games any good now? Our full review will inspect the reputation, banking options, game quality, security features, and other important information regarding Royal Ace Casino, so check this article out before you play. 

First of all, this site was created in 2009, and it seems to be a good option for players from Canada and the US. It will impress most players with its stylish theme featuring an animated logo and a short video ad on the main page. Additionally, the video is part of the welcome offer banner. It shows some classy male and female models blowing purple cigarette smoke, throwing dice, and holding some playing cards over a purple table. It’s definitely an awesome advert that will catch the attention of many players. 

Functionality and Navigation

Furthermore, when you enter the site, you will notice that the layout is quite simple and intuitive. At the top, you’ll see a quick menu where you can pick whether you want to download the game software or play in your browser. 

What’s more, players will quickly learn how to navigate the site since they can view almost everything on the home page. If you select the instant-play casino option, you will be taken to the game screen. From there, you can choose a game, and it will pop up in a new window. On top of that, the game screen is quite fast, and the games load quickly. Furthermore, the downloadable version features a similar layout and the same theme. All in all, we noticed that the casino functions smoothly across all platforms. Unfortunately, the casino doesn’t offer a mobile app, but the instant-play mode in the browser of our mobile device worked perfectly. Additionally, if you want to try out some games, you can simply select the practice mode, and you will not have to wager real money. 

All in all, Royal Ace Casino has a pretty impressive theme and a convenient layout. We didn’t notice any problems regarding loading times or other glitches. What’s more, the casino platforms have a meticulous design. 

Reputation

Royal Ace Casino has been around for 10 years. Back when it was established, it didn’t offer instant-play mode, and it seems like it has received quite a few updates since then. 

The casino has a license from Costa Rica, which makes it possible for US players to spend real money here. It is also secured with an SSL encryption and a GLI certificate, which proves its software has been tested for fairness.

However, supposedly, Virtual Group and Ace Revenue Group operate this casino and its sister sites. These groups don’t have an admirable reputation online. Namely, the casinos from these groups should not necessarily be avoided at all costs, but most watchdog portals warn players that they will probably experience withdrawal times that are longer than usual. Furthermore, major watchdog portals claim that this casino is quite slow when it comes to solving complaints. 

Nevertheless, it seems that this casino’s owners have tried hard to fix their reputation since the 2010s. Some of their casinos are still on some blacklists. However, we inspected Royal Ace Casino and didn’t find anything indicating that it directly harmed its players. There are some positive comments from real players which gave the casino high ratings for bonuses, game quality, and visual design. Also, there are a lot of complaints online, but most of them have been solved. Additionally, we looked into some of them and noticed that the issues were related to withdrawals, payout verifications, and small technical details. While it took some time, it seems that the casino has solved most of the complaints. 

Overall, if you want to play at Royal Ace Casino, we believe you will not be scammed or harmed. However, you should be aware that the withdrawal times are a bit longer than stated. But if you’re not in a hurry, this casino will be quite safe. However, try to read the terms and conditions in great detail before depositing and withdrawing and do everything by the book in order to speed up the payout times. 

Software and Games

The game library in Royal Ace Casino contains around 150 titles. RealTime Gaming is the provider for this casino, and they are thought to be one of the best game developers out there. 

Game Choice and Provider

RTG has been developing games since the beginnings of online gambling, and you can be sure that their games have been perfected over the years. They constantly create new titles, so it’s possible that the game selection of Royal Ace will also grow in size. As mentioned earlier, when we tested the games, we noticed that they load extremely quickly in both the instant-play and the downloadable versions of the casino. 

Furthermore, most RTG titles are made to be quite straightforward, and they feature a good balance of exciting visuals and great gameplay. In addition, the gameplay for slots, table games, and video poker is also well balanced, and the games will not go by too quickly. We believe the game library at Royal Ace is meticulously organized and presented, meaning that, it will be easy to find the titles you are interested in. 

To start playing, choose one of the casino platforms, and when you go to the game screen, you will notice individual categories for New Games, Slots, Table Games, Video Poker, and Specialty Games. Moreover, you can also choose to see all the games at once. However, we would have preferred to have seen some additional filters in the game categories. For example, the slots category doesn’t have any filters that could narrow down your search. Nevertheless, the library is not too big, so you can find what you need quickly and without much hassle.

Slot Games 

Overall, the majority of games in this casino are slots. There are over 110 slot games to choose from, and that includes some popular titles such as Asgard, Cash Bandits, Aztec’s Treasure, and more. Additionally, some RTG slots are among the most popular casino games online, and they are often featured in top-list articles. Most slots by RealTime Gaming have innovative themes and fun visuals that will appeal to most players. That’s why slots like Bubble Bubble 2 and Naughty or Nice III are some of the best in the industry. You can play various types of slots at Royal Ace with 3, 5, or more reels and variable paylines, as well as progressive jackpot slots. On top of that, slots like Asgard also have an “all ways pay” option. Overall, there is a diverse choice of slot games which offer a lot of fun. 

Video Poker

If you want to play video poker, there are 14 different games. You can play games like Bonus Deuces Wild, Aces and Eights, All American Poker, and more. Even though the number of video poker games is not as large as slots, there are some great gaming choices. Even though RTG sticks to a simple 2D layout with some basic graphics, the games are fun-packed, and they also feature some high payout rates. You can even choose to play single or multi-hand video poker. And if you choose a multi-hand game, you will notice that it takes quite a while for a round to end. However, that’s a big advantage since you won’t have to wager a lot of money too quickly.

Table Games

Do RTG titles offer a classic Las Vegas casino games experience? Well, there are 13 table games in Royal Ace Casino. Some of the titles include Perfect Pairs Blackjack, Tri Card Poker, Let ‘em Ride, and more. Overall, there is a good balance of poker games and other table games. Of course, the classic versions of Baccarat and Blackjack are also available. These games have a straightforward table, card, and chip design, with some neat animations and sounds. In addition, some of the games will show the paytable right in front of you, whereas in others, you will have to select it in the “Help” section. And if you are looking for Roulette, you will find it in the specialty section. 

Specialties

There are 7 specialty games to choose from, including European and American Roulette, Craps, Keno, Fish Catch, Banana Jones, and Treasure Tree. While Craps and Keno are classics, shooter games like Fish Catch and scratch cards like Treasure Tree can offer a unique casino experience. So if you’re looking for some unconventional and unique games in which you can still bet real money, definitely check out some of these titles. 

All in all, the game section at Royal Ace is not massive, but it has plenty of gaming options. There is a broad range of slots along with a well-balanced selection of video poker titles and quality table games.

Banking

To use real money, you can use traditional methods, as well as Bitcoin. The deposit methods are Visa, MasterCard, Neteller, and Bitcoin. However, depending on your region, more options could be available, and players can check that with customer service. 

To withdraw your winnings, you can use Bitcoin, Bank Checks, Bank Wire, and Neteller. When you deposit in Bitcoin, you can withdraw in any currency that the casino allows, which is a neat option. And to withdraw, you will first have to send a withdrawal request with all your documents. This request could take up to 7 working days to process, and the payout times after that are up to 10 working days. 

As mentioned before, the withdrawals at this casino are quite slow, so if you are looking for fast transactions, it could be best to use Bitcoin. Furthermore, the casino doesn’t apply transaction fees, but when you choose a banking option, make sure you know the fees of that particular payment processor. Sadly, the maximum withdrawal is $2,500 per week, which is quite low. 

Bonuses

The bonus offer for new players consists of a 100% match welcome package. The maximum bonus amount is up to $1,000, and the casino will match whatever you deposit when you sign up. To activate the bonus, you will have to redeem a coupon code listed on the website after you sign up and make the first deposit. Furthermore, the wagering requirement for the bonus is not specified in the terms and conditions, but it is determined by the deposit amount and the size of the bonus. Additionally, there might be a no-deposit offer available upon registration. 

As for the existing players, there is a special “Food Truck” bonus offer in which you could get a 300% or a 350% bonus, including two more offers with free money. It’s a weekly bonus that you activate by making deposits of $50 and $100. And to make things even better, the wagering requirement for the match bonus is quite low at 10x. On top of that, there is no maximum cashout. You can also win free spins which come with the same wagering requirement. Furthermore, there are two other bonuses in this package, including $50 and $100-free chips. However, the wagering requirement is slightly higher for those. On keno and slot machines, there is a 30x playthrough, and on other games, the requirement is 60x. All in all, keep in mind that the bonus might change on a monthly level. 

Customer Support

According to some major watchdog portals, the customer service at Royal Ace Casino is fairly inefficient. Although, we wanted to test it and see for ourselves. As mentioned, the options to contact them are: live chat, e-mail and toll-free phone (Canada and US only). We used live chat to ask some questions about the banking methods and bonuses, and we found that the customer service rep was fairly experienced. 

Namely, the rep did not bother us with promotional offers or other marketing strategies, and he answered our questions within 10 minutes. Compared to some other casinos we’ve tested, the response time was a bit slow, but our experience was overall positive. Non-members should keep in mind that the live chat might not be available before registration, though. 

Summary

We were impressed with the purple and gold theme of this RTG casino. It is classy, and the design is highly functional. You will definitely not experience slow loading times at this casino. Besides, the range of games is quite satisfying, and there is a balanced offer of various casino games by RTG. 

On another note, the casino’s library could implement some search filters to make it easier for players to find the games they’re looking for. Also, we’ve written quite a bit about the casino’s reputation, but we believe that it is overall a safe site for those who don’t mind slower withdrawal times. All in all, this site will give you a great range of thrilling RTG games, and it’s certainly worth it to check it out!