Lucky Nugget Review
This Lucky Nugget casino review will look into some of the main features of the gaming site and inspect the game quality, customer service, reputation, bonus offers, and other essential details.
To start, we noticed that Lucky Nugget is a quite old casino with over 20 years of experience in the industry. However, it seems that the casino doesn’t feel archaic and outdated. Actually, it has a fairly relaxing dark blue design and an intuitive interface that can be compared to most new casinos. It seems that all those years have been kind to Lucky Nugget casino and that it looks like the operators are trying to keep their brands updated while holding a decent reputation.
Overall, the main casino site is extremely simple to navigate. There is a neat banner with some bonus offers on the homepage, and you can access anything fairly quickly when you click on the menu button. Namely, the menu will show you some options for games, promotions, and languages. However, you should keep in mind that the casino homepage doesn’t offer any games that you can try out. To get access to the games, you have to register first.
Nevertheless, the registration process is short and after you log in, the site will redirect you to the virtual casino lobby. From there, you will be able to see all the gaming options and try the games out in free mode before making a deposit with real funds.
Both the homepage and the virtual lobby feature a simple, yet effective, design which results in easy navigation. As mentioned, there is a pleasant blue theme and some white/gold fonts. Yet, given that the name of the casino refers to a chunk of gold, we would have liked to see some better illustrations and a more suitable color scheme. The logo of the casino uses an appealing font, though. Another thing we noticed is that the virtual lobby is a bit choppy. While the lobby doesn’t take a long time to load, it was slightly glitchy when we tried to scroll through the game library. Nevertheless, the games load in just a couple of seconds. If you are a player who prefers mobile gaming, the mobile casino is available for iOS and Android. To access it, you can simply visit the casino website in your browser (instant play). Additionally, you can download the Microgaming software on your desktop device for free.
As mentioned, players will get a full range of Microgaming casino games with over 500 different titles.
Moreover, Lucky Nugget appears to be fairly transparent and offers players plenty of details before they sign up. You can look through some essential security information if you visit the bottom of the homepage. From there, you will see links to a helpful FAQ section, clear terms and conditions, banking options, payout percentages, license and ownership information, security details, and more. Unfortunately, if you are a player from the US, the terms and conditions state that you will not be able to access the site.
Overall, Lucky Nugget Casino gives off a good first impression. It has a decent and functional design and it provides all the essential info players have to know before signing up. Although the virtual lobby is a bit choppy, it’s easy to navigate. Having in mind the fact that the casino has been operating since 1998, we will inspect its reputation to see if there were any negative situations or major issues.
Lucky Nugget was among the first casinos to use Microgaming software. When it was first established, the casino had an excellent online presence. Its reps responded to player complaints on forums and watchdog websites frequently, and the casino started off with a strong reputation. However, did anything change after two decades?
Firstly, the casino possesses a rather strict gambling license from the MGA. A lot of safe online casinos have this license. Additionally, Lucky Nugget has a Kahnawake Gaming Commission license for players from the Canadian territory of Kahnawake. The casino employs strict SSL encryption, an eCOGRA certificate of fair gaming and openly displays its payout percentages. However, how is its relationship with the players today?
Is Lucky Nugget Safe?
Some watchdog portals have changed their opinion of Lucky Nugget in recent years. Namely, the casino’s affiliate program, Buffalo Partners was blacklisted by some sites. Also, the casino group and operator has been criticized for their marketing tactics and their way of solving player complaints. It appears that the casino group has ended its relationship with watchdog portals. What does that mean for Lucky Nugget?
Well, Lucky Nugget Casino was never criticized directly and it earned a mixed reputation in recent years because of the past mistakes of its operator. It is actually an immensely reliable site with only a small number of online complaints. There are some unresolved online complaints on watchdog sites from a couple of years ago, but it’s possible they were solved privately. The good thing here is that there seem to be no recent complaints, and reviews from real players are mostly positive. What’s more, there are no documented cases of real issues in which the casino scammed its customers. However, players did notice that the withdrawal times could be a little slow. All in all, the casino had a better reputation in the past and even though there are no documented cases of suspicious activity, it suffered due to the past mistakes of its owner. We believe the site is safe, but players should definitely keep the previously mentioned information in mind.
Software and Games
As mentioned, Lucky Creek Casino is pretty flexible concerning its gaming platforms. You can play in-browser games on mobile or desktop, and you can also download the software version. We noticed a firm consistency across all platforms when we tested the games.
Even though the navigation is fairly straightforward, we noticed that the casino could change its game categories a little since we couldn’t find a section for table games. The casino has some great Microgaming table games, but finding them is slightly difficult as there is only a category for Blackjack. To make things more confusing, there is a category called Vegas, but it contains a selection of video slots. However, we did find a little hack to solve this problem. Namely, if you download the payout percentage document from the casino homepage, you will be able to see all the table games that are offered.
Overall, the casino has an extremely versatile game library. There are around 540 games you can play at Lucky Nugget. You can select between the following game categories: Jackpots, Slots, Video Poker, Roulette, Blackjack, All Games, and Vegas.
Regarding the slot machines, there are hundreds of classic and new slot games including approximately 15 progressive jackpot games. Microgaming slots are very well regarded in the industry and they offer cool themes, fast animations and tons of fun. We tried some slots like Asian Beauty, Hound Hotel, Hitman, Immortal Romance, and Game of Thrones at Lucky Creek and found that the gameplay was smooth and uninterrupted. Microgaming also offers some great progressive jackpots on slots like Mega Moolah. The jackpot size in that game is over $2.1 million, which is a real fortune.
If you love video poker, there are 24 different titles such as Tens or Better, Louisiana Poker, All Aces Poker, and more. Some video poker machines have incredibly high payout rates. Namely, All Aces 10 Play Power Poker has an RTP of 99,92%. Other classic video poker games like Jacks or Better have a 99,54% RTP, which means you will have more chances of winning.
Regarding table games, we counted 112 titles including 24 blackjack variants. There are plenty of Blackjack options in this casino, and you can play games like classic Blackjack, Atlantic City, Big 5 Blackjack, Double Exposure, and more. There are other classic table games like 3 Card Poker, 10 roulette variants (American, European, French), Baccarat, Texas Hold’em, and more. Some of the highest RTP rates of 99,9% are offered in European Blackjack, Classic Blackjack Gold, and other games.
Furthermore, the casino offers some parlor games and live dealer games. There are around 50 parlor games including Ballistic Bingo, Wild Champions, Wheel of Winners, Keno, and more. There is a great choice of wheel games, scratch games, and other less-common titles that offer tons of fun.
In terms of the live dealer games, you can find them in a separate category at the top of the casino lobby. The live games are by Evolution, which is one of the leaders in live dealer gaming. There are over 10 titles including Shangri La Roulette, Blackjack, Baccarat, Ultimate Texas Hold’em, and more.
Overall, Lucky Nugget has a balanced and full range of casino games. It appears that there are many gaming options and many casino game types, meaning that players will never get bored at this casino. The game library is vast and the game quality is exceptional. We were really impressed with the range of parlor games and video poker.
As stated previously, the payment methods are Visa, MasterCard, Maestro, Neteller, Paysafecard, Skrill, Eco Card, Instadebit, Echeck, and Bank Transfer. All of the options are available for deposits and withdrawals, except for Mastercard, which is withdrawal only.
One thing that caught our attention is that the banking page of the website is kind of outdated and needs some logos and a better design. Nevertheless, it is still deeply informative. The payment options may vary according to your country, but the minimum deposit is between $5 and $10. The casino accepts USD, CAD, AUD, EUR, and a few other currencies.
What’s more, the minimum withdrawal is $50 and the maximum is $10,000 a day. Depending on the banking method, you could get your winnings in up to 7 business days.
New players have the opportunity to get a match bonus of 150% up to $200. The wagering requirement is 50x and the maximum payout you can get when using the bonus is 6x deposit amount. To activate the offer, you simply have to make a deposit and the bonus will be transferred to your account. The casino doesn’t seem to offer any other promotions currently, though. This is a shame, especially if you are a player who loves to use match bonuses and other offers.
What’s our verdict on Lucky Creek Casino? Well, the casino could certainly change some things, including the choppy scrolling function in the virtual casino and the lack of a table game category where you can see all games of that type.
The casino’s operator doesn’t have a superb reputation, but given that there were no issues with this particular casino, we believe it’s a safe place. The bonus offers could also be improved. Nevertheless, there is a fantastic range of games that offer plenty of fun and ways to win. If you want a lot of Blackjack options, live games, video poker, great slots with progressive jackpots, check out Lucky Nugget Casino!