32Red Casino Review
32Red Casino is a leader in the online gambling industry. Actually, the site has been around since 2002 and has been dominating the market for years. Over the years, 32Red has become even better with age, and it has won some very important casino awards. In fact, the casino won most of these awards and trophies multiple times. It has earned titles like “Best Online Casino” for many years in a row.
Furthermore, with almost two decades in the industry and millions of satisfied customers, it’s safe to say that this casino has got some outstanding offers. Our 32Red Casino review aims to give you as many details as possible about the games, bonuses, and additional features of this fantastic online gambling site.
32Red Casino Details
First, 32Red boasts a practical red and black theme. When players visit the site, they will see that it has great functionality, as well as an awesome look and feel. Moreover, the casino’s layout and interface do not take a while to get used to and are very straightforward.
It’s quite easy to navigate through the site, as it has a fast loading time and clearly displays all the crucial details that players might need. The casino has neatly organized the games according to Featured, Slots, Live Casino, Roulette, Blackjack, Jackpot, High Limit, Poker Games, Table Games, Newest, and All Games categories. Also, before users even click on those categories, they will see the number of games present in each of them in brackets, which is very useful.
The owner of the casino is Kindred Group. Also, the software provider for this casino is Microgaming. It is one of the top tier providers for casino games and software and is very famous online for huge jackpots. As you can see, the site features plenty of different titles, and with such a popular game provider, you don’t even have to question their quality. Players can access the games in a demo or free mode, and members can try to play them with a “fun” balance. Across the board, Microgaming titles provide powerful graphics, fast gameplay, and abundant opportunities to win big.
On top of all that, 32Red strives to be completely transparent and aims to develop a great relationship with anyone who becomes a member. That’s why the casino contains a very helpful and extensive “About Us” section where players can read about the site’s history, rewards, licensing information, sponsorships from sports clubs (Leeds United, Rangers), player feedback, game provider information, payment options, responsible gaming policy, and more. Overall, the way 32Red presents itself online impresses us deeply.
With so many casino of the year awards, the casino of the decade, best casino group, top rated casino, and other recognitions, it’s hard to say anything negative about the reputation of 32Red or the 32Red sister casinos.
In general, this casino has a stellar relationship with its customers. Also, many watchdog portals and online review sites have expressed their support for the site. Most reviews from individual players claim that their experience has been extremely positive. Some of the features that players liked the most about this casino were fast withdrawal times and good bonus offers. Also, 32Red has excellent ratings online. However, some complaints are bound to happen, and we have to inspect some of them in order to prove that 32Red is trustworthy.
Overall, some players have complained about technical issues involving payouts. These are not the usual casino nightmare stories, and it seems that the customer support team has solved them quickly. Unfortunately, there was one incident in which the casino had allegedly encouraged a problem gambler more than they should have.
Namely, the casino had some chances to help the gambler but the staff encouraged the player with some bonus offers when they could have advised them to get help for their addiction. The casino paid a £2 million fine for it and has never repeated their mistake since. However, we do hope that this situation will not discourage new players from playing at this casino. It is truly a reliable site with an impeccable reputation in most aspects, judging by all the other positive information online.
We’ve already mentioned that this casino uses games and software developed by Microgaming. An exciting tidbit about Microgaming is that it was established in the early 1990s. Actually, the company was among the first to have designed and created an online casino. Since then, the provider’s incredible software has been famous all over the online gambling world. It has gathered a massive number of fans while paying out hundreds of millions in jackpots in the past decade alone. Microgaming games are among the most innovative, and after years of experience, they still keep coming up with great titles. Also, many consider this provider to have had some of the highest jackpots in gambling history.
Regarding the large game library that 32Red offers, it contains quite a lot of exciting games. Players can choose between 200+ slot games, 40+ table games, 20+ blackjack games, 27+ video poker games, 10 roulette games, and 7 live casino games.
Slot games like Bonanza, Game of Thrones, Monster Wheels, and more offer fast-paced, lag-free gameplay. Moreover, they feature some outstanding animations, bonus games, and opportunities to win large prizes. For example, the value of the jackpot in Mega Moolah is nearing $20 million now, which is a fortune beyond players’ wildest dreams.
All in all, the game range at 32Red will undoubtedly impress any type of player. In terms of traditional casino games, 32Red has a wide variety of blackjack and video poker. Also, there are great versions of multi-hand or single-hand poker, and titles like All American, Joker Poker, All Aces Poker, and more. And if you are a lover of roulette, the games at this casino, like the epic Multiplayer Roulette, will definitely impress you. Furthermore, fans of blackjack will appreciate titles like Vegas Strip Blackjack, Atlantic City Blackjack, and others. The live games offered by the casino are 3 Card Poker, Roulette, Baccarat, Caribbean Stud Poker, and more.
Overall, players can have tons of entertainment at 32Red casino due to the stellar game library. The available Microgaming offers provide a lot of variety, a top-notch gaming experience, and a lot of chances to win big. But one thing that could be improved is the fact that the free mode is available only to registered players and not to non-members.
As mentioned, the casino offers plenty of different payment methods and has been known to make quick transactions. Deposits and withdrawals can be made Visa, MasterCard, PayPal, Neteller, Skrill, ECOPayz, Entropay, Paysafecard (deposits only), and Wire Transfer. Some of the options may not be available for some users due to their location, so it’s advisable to check the terms and conditions and the casino’s “Banking” section to find out more before placing any deposits.
The casino claims that they have made transactions “easier than mashing a freshly boiled potato,” which is just further testimony to the simplicity of the banking transactions on this site.
In general, the minimum deposit is £10, and the casino allows a wide range of currencies. Moreover, the casino has a quite a large maximum payout of up to £120,000 per 24 hours. Although, withdrawals can take up to five working days, depending on the banking method.
Regarding bonus offers, new players will be awarded a no-deposit bonus and a welcome package for their first deposit.
The no-deposit bonus is £10, and it must be wagered 50 times. The maximum cash out for this bonus is £100. The first deposit bonus at 32Red is quite exciting. It’s a flat match bonus: for every £20 you deposit, you will get £32 free from the casino (for the first deposit only). The maximum amount for this offer is £160. The wagering requirements for this bonus are 50x.
On top of those welcome offers, returning members have a chance to win a vast choice of bonus offers. You can get daily bonuses, enroll in the Club Rouge players lounge and use the casino’s loyalty scheme to earn some profitable points. Players can also win some holiday tickets, and the current offer is two tickets for the Maldives.
Overall, based on what we’ve read online about customer complaints and customer satisfaction, the customer support team at 32Red is very good at their job.
As stated, the customer service is available at all times, 24/7. Players can contact the team for any questions through live chat, via phone, e-mail, or even snail mail. The casino also has a dedicated complaints support team that only deals with user issues and is quite quick at solving them.
However, one thing that many players noticed was that the live chat option is tricky to locate. They claimed it could use an update, which is something that could be improved.
In conclusion, 32Red is truly a titan in the industry and an expert in its field.
The casino stands above the competition due to its incredible game choice, awesome casino software, plenty of welcome bonuses, other promotional offers, and a superb relationship with customers. The site has a stellar reputation despite the previously mentioned mistake that they were fined for and will not repeat. In terms of games, the Microgaming platform offers infinite gaming choices and offers a hard-to-match casino experience. On top of all that, this site truly gives you a chance to win incredible amounts of money.