Spin Palace Casino Review
Spin Palace is an online casino that has been operating since 2001, so it has had a long time to establish itself in the industry and gain some popularity. But did its reputation change over the years? Is it still a reliable gaming site?
Check out our full review to learn all about the game library, sister sites, game quality, bonus offers, customer service, and other essential information.
First of all, Spin Palace Casino features an entertaining yet unobtrusive website design. The theme of the casino has black, pink, and white colors along with some stylish fonts that fit together neatly. Quite frankly, the casino site has a lot of content and interesting articles which make it easier for the player to find out more about it.
The homepage of Spin Palace is well-organized, and if you are a new player, you can instantly look up the casino’s licenses, security details, game provider details, and other essential information.
In addition, if you want to know about game details and game types, simply click on some of the game categories and you will immediately see some interesting articles about the rules, payout options, and more game details. Unfortunately, the casino doesn’t allow guests to access the virtual lobby, and you will have to register if you want to test it out. However, it takes only a few moments to sign up, and from there, players will get access to the games in demo mode, or they can deposit and play with real funds. Furthermore, registered members can play the games by downloading the casino software, or by choosing the convenient instant play option. The free casino app is available for both desktop and mobile devices. Additionally, to access the instant play casino, players can simply visit the site with their browsers.
In general, the instant play casino is fairly straightforward. Namely, the games are neatly organized according to the category, and the virtual lobby has some fast loading times. The lobby is divided into three sections for casino games, live dealer games, and sports. As mentioned before, the casino has approximately 600 games in its library. Moreover, it is a quality library made up of Microgaming titles. Overall, the casino has a great and intuitive user interface and a large game collection that will appeal to most players.
The fact that Spin Palace has been online for nearly two decades indicates that the site has had a stellar reputation. However, let’s look into some security information, as well as reviews from watchdog portals and real players, to see whether there were any negative experiences concerning Spins Palace.
Firstly, the casino is licensed by the Malta Gaming Authority. The MGA e-gaming license is among the strictest in the industry, and the casinos which possess it are generally regarded to be quite reliable and trustworthy. The casino has another license from Kahnawake Gaming Commission which regulates the casino’s activities on the Kahnawake territory in Canada.
Earlier on we mentioned that the casino site contains a lot of informative content, and that also includes the licensing and security information. Namely, players can find the details for both licenses at the bottom of the homepage, and by clicking on the license seals, anyone can see the license number and verify that the casino has them. Furthermore, the site utilizes SSL encryption to keep players’ private data secure, and it also has an eCOGRA certificate of fair gaming. eCOGRA frequently tests the games in this casino to ensure fair gaming.
Some watchdog portals have claimed that the casino’s reputation used to be better. Namely, their main argument is that the casino stopped to cooperate with watchdog sites. However, that is simply a marketing and operating strategy that the casino management chose, and it looks like it’s not an issue. Actually, their staff seems to be solving problems on their own. There are very few complaints on review sites, and Spin Palace generally has good reviews from real players. Another complaint regarding this casino is the fact that it has a low €4,000 maximum weekly withdrawal. However, this is not a fraudulent tactic, and it is only a limit set by the casino. There are no major issues regarding the online casino, and it appears to be a decent and secure site where you can use real funds.
Software and Games
Ever since the 1990s, Microgaming has been developing great casino games. The provider is truly a pioneer in its field and in fact, it was one of the first to ever create an online casino. Tons of players are fans of Microgaming due to the wide game choice and the high-quality that they offer, however, they also have some huge progressive jackpots.
Some of their progressive jackpots are truly the largest online. Even though the provider went into business a few decades ago, that doesn’t mean that their game offer is outdated. Quite the contrary, Microgaming has a great range of slots, table games, video poker and specialties that have contemporary designs and exceptional functionality.
In Spin Palace, players have the choice of almost 600 games. There are around 300 slot games, 20 video poker games, and 30 blackjack games. The other games offered are roulette and specialties. However, we didn’t see a separate table game category. To find table games like Baccarat, you will have to look up the title in the search bar. If you are a fan of table games, it will take a while to find them.
Nevertheless, the Microgaming titles have fantastic quality and fast gameplay across the board. You can play slot games like Book of Oz, Bikini Party, Bullseye, and more. There are 16 progressive jackpot games including the famous Mega Moolah slot that has one of the largest online jackpots. It is currently nearing the $2 million mark. Regarding video poker, you can play classic titles like All Aces, All American, Double Bonus, Joker Poker, and more. Most of the video poker games have an effective design and run fairly smoothly.
Spin Palace casino also offers sports betting. Namely, you can bet on various sports like basketball, soccer, ice hockey, baseball, tennis, volleyball, and more. You can bet on over 20 different sports. In addition, you can also try the Spin Palace live casino. The live casino contains 12 games made by Evolution. Some of the titles include Infinite Blackjack, Football Studio, Dream Catcher, Casino Hold’em, and more.
Overall, Spin Palace has an enormous yet remarkably balanced game library. There are some search issues like the missing table games category; meaning you will have to spend some time looking for your favorite table games. Nevertheless, there is a large choice of slots, video poker, specialty games as well as sports betting and live dealer games that will please most players.
As mentioned earlier, to place real money deposits, you can use Visa, MasterCard, Maestro Card, iDebit, Trustly, Skrill, and Neteller. For withdrawals, you can use some of those options including Visa, MasterCard, iDebit, Skrill, and Neteller. The maximum weekly withdrawal is $4,000.
Unfortunately, the casino doesn’t list the minimum/maximum limits for members and non-members. It appears that the site is using an older version of their FAQ and banking section which should be updated as soon as possible.
Regarding the welcome bonus, Spin Palace has quite a substantial offer. Namely, new players will get a 100% up to $400 bonus for the first deposit. For the second deposit, the offer is 100% up to $300. And, the bonus is 100% up to $300 for the third deposit. The entire bonus amount is $1,000. Furthermore, the wagering requirement for all three offers is 50x, and the maximum payout is 6x deposit. The offer is pretty decent. However, the casino could improve its Promotions section and include some bonuses and free spins for existing players.
As mentioned, the customer support has live chat and email options if you wish to contact them. The service is available at all times, and you can contact them with either live chat or email. We noticed that the live chat has great functionality. Furthermore, we tested the service and found that for any outstanding questions you may have, you don’t have to wait a long time.
Namely, whenever you click on the live chat icon, the customer service rep will start a chat with you first and ask you if you have a question or problem. On the whole, we had a pleasant experience with customer support when we tested the service. The customer service rep gave us concise and clear responses when we asked her about welcome bonuses. If you have a question, we are sure that Spin Palace customer support will solve it for you.
So what’s our verdict on Spin Palace? Overall, the online gambling site has a straightforward and impressive design. The site has a good reputation across the board. However, the website could use a few updates. We would have liked to see a section for table games where you could find them easier. The bonus offer for existing players could also be improved. Nevertheless, the Microgaming casino library offers tons of options to have fun and enjoy quality games. Furthermore, if you play some progressive slots in Spin Palace, you could end up with an entire fortune. All in all, you shouldn’t miss out on the welcome offers and gaming choices at Spin Palace, so definitely check this casino out!